Compañías de Internet en Scottsdale, AZ

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Thomas B | 08-23-2023

NetZero email is terribly unreliable. I have had numerous instances where I find out via text or postal mail or a third party email that their messages to my NetZero address resulted in mail failure. This is more than annoying when I am being sent automated emails by, for example, a financial institution or other company for dual authentication identify verification purposes, and the email does not arrive at all or arrives hours later, after the verification code has expired. I have engaged NetZero's tech support, and charged $25 for this service, and they have done nothing other than to tell me that I need to troubleshoot with the sender. Really? How to I troubleshoot this with a large corporation's IT department, who are sending automated notifications and ID verifications to all their customers via their standard process? In short, don't use NetZero email for anything important. Best to set up use a different email service, such as Gmail, where messages are received almost instantaneously.

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Ken S | 08-16-2023

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Terrible customer service, frequent outages, and throttling data. Who does that any more?

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Bill D | 05-02-2023

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I've been paying for 1GB for several years now. I've used their app for speed tests. I get 50 to 200 depending on the day and or time of day. Their excuse is the amount of devices using the system (1 computer, two phones and a couple tablets we hardly use.) When it was down 50 or less for quite a while, I went to the store and they set me up with new router. It helped for a little bit but I've never seen speeds above 210. I think they should charge for what you actually get and/or use. The charge for a GB sucks when you're receiving 75 to 80 percent less then you're paying for. That never seems to bother them.

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