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Category: FAQ

woman walking down a brightly lit stairway in an office building using an ipad
How To Get Low-Income Internet through Earthlink

by | Jul 1, 2024 | Brand Guides, FAQ, Low-Income

Though the Affordable Connectivity Program is ending, customers can still get assistance on their internet bill through other programs.

Apartment ISP FAQ
Internet for Apartments: How to Get Wi-Fi Where You Live

by | Jun 13, 2024 | FAQ

Some apartments already have a preferred internet provider you can sign up with, but is it the best option? Our guide helps you get the best internet for your apartment.

Keep your ISP when moving
How To Get Internet in a New Apartment

by | Jun 12, 2024 | FAQ

Find out if 5G home internet is a good option for your new apartment.

Speedometer image
Your Ultimate Guide to Internet Speed: Everything You Need to Know

by | Jun 12, 2024 | FAQ, Internet Speed Guides

Everything you need to know about internet speed. Cable vs DSL vs Satellite vs Fiber. Latency. How much internet speed do you need? Wi-Fi and home networking. Routers and modems. Is your internet speed fast enough?

Is It Worth It to Get Fixed Wireless Instead of Using Your Phone for Internet?

by | Jun 12, 2024 | FAQ

Best fixed wireless plan Verizon 5G Home Price: $50.00/mo. ($25.00/mo. for Verizon Unlimited phone plan subscribers)*...

how to choose an internet service provider
How to Choose an Internet Service Provider

by | Jun 12, 2024 | FAQ, Provider Comparisons (Versus)

1. Find internet providers in your area.
2. Compare plans, pricing, speeds, and more.
3. Discover how much internet speed you need.
4. Test your current internet speed.
5. Know if you’re switching providers and cost of early termination.
6. Choose your internet provider.

Bits and Bytes
Megabytes, Megabits, Gbps & TB: What you need to know

by | Jun 7, 2024 | FAQ, Technology

Confused about megabits and megabytes? We’ll explain what the difference is so you can keep them straight when it really counts.

Why is my internet slow
8 Reasons Why Your Internet is Slow (and How to Fix It)

by | Jun 5, 2024 | FAQ, Internet Speed Guides

Finally – your ultimate guide to fixing slow internet. Quick fixes, step-by-step help, common problems, factors that might effect speeds, and more.

happy woman using cell phone to make a phone call over internet service
How To Get Low-Income Internet through Viasat

by | Jun 5, 2024 | Brand Guides, FAQ, Low-Income

Find out what programs exist that can help you save money on your internet bill each month.

Woman on a sofa using a tablet to access the internet and smiling
How To Get Low-Income Internet through Hughesnet

by | Jun 5, 2024 | Brand Guides, FAQ, Low-Income

With the Affordable Connectivity Program ending, customers can still get assistance on their internet bill through other programs.

orange and white life raft floating in open water
Are There Programs Available To Help Make Internet Service More Affordable?

by | Jun 3, 2024 | FAQ

Find out about available government assistance programs, income based programs and ISP low income family plans to help make internet service more affordable.

What is the Emergency Broadband Benefit Program?
What Is the Emergency Broadband Benefit Program?

by | Jun 3, 2024 | FAQ

The EBB program ended December 31, 2021 and was replaced by the Affordable Connectivity Program (ACP)....